I recently read an article about how awful Applicant Tracking Systems (ATS) are and how difficult it is to find candidates in those systems. My first thought was, “Maybe the searcher is not doing it correctly or wasn’t trained thoroughly.” Sure. That could be it. Or perhaps the ATS really is awful. However, more often than not, finding candidates in any ATS could be a challenge simply due to user error during data entry. I know documentation and data entry is no fun. Raise your hand if you enjoy it … I’ll wait. That’s what I thought. I’m sure there are those out there who really do like it, but I’m betting they are not recruiters.
I recall one of my employees saying they didn’t have time to enter much candidate information since placing them took higher priority. I agree to that last part – as a recruiter, making a placement is your ultimate goal. But where has quality and due diligence gone? Isn’t it true a database is only as good as its data (remember “garbage in, garbage out”)? How many other placements did that recruiter miss out on due to failing to enter a candidate’s information correctly? Misspelled names, incorrect categorization, forgetting to attach a resume, failing to input contact information, etc., can all cost that recruiter a placement. These mistakes can also cost the recruiter’s coworkers, and ultimately their candidates and hiring managers. There’s nothing worse than finding an A+ candidate, and then discovering there’s no way to contact that person. (OK, lots of things are worse, but you get my point.)
I recall one of my employees saying they didn’t have time to enter much candidate information since placing them took higher priority. I agree to that last part – as a recruiter, making a placement is your ultimate goal. But where has quality and due diligence gone? Isn’t it true a database is only as good as its data (remember “garbage in, garbage out”)? How many other placements did that recruiter miss out on due to failing to enter a candidate’s information correctly? Misspelled names, incorrect categorization, forgetting to attach a resume, failing to input contact information, etc., can all cost that recruiter a placement. These mistakes can also cost the recruiter’s coworkers, and ultimately their candidates and hiring managers. There’s nothing worse than finding an A+ candidate, and then discovering there’s no way to contact that person. (OK, lots of things are worse, but you get my point.)